
Handling the rudder as an organization grows
In a shopping cart, the swivel wheels of the cart are set in the front, and the fixed wheels are set in the back. Now picture yourself pushing a shopping cart backwards. Almost naturally, you swivel the cart to move the front end to one side or the other before beginning to push the cart. Now picture yourself pushing a shopping cart backwards, on an ice rink. Here, the cart keeps sliding around even after you’ve stopped pushing it. Instead of going straight from one end of the rink to the other, the cart makes giant S-shaped turns. ...