Requirements

In most organizations, software development is split between two groups — product management and engineering. Product management is focused on building the right system. This requires product managers to meet with users, try and understand their needs, and develop solutions that meet those needs. To actually develop the solution, product managers must involve engineers who are focused on building the system right — writing the code, making it stable, and supporting it in production. Unfortunately, there exists an uncomfortable gap between product managers and engineers that forces the product manager to explain features in terms that an engineer can implement, and that forces the engineers to explain technological constraints to product managers in terms that a product manager can understand. To bridge this gap requires careful and considerate communication. It requires empathy from both product managers and engineers. ...

We all know that a page that loads in three seconds will provide a negative user experience. But does having every page load in less than one second make a meaningful difference? How can you tell? When is enough … enough? Non-functional requirements such as performance are often not precise enough to be specified as discrete numbers. Rather, they work on a sliding scale of acceptability. Would slightly better performance be significantly more valuable from a market perspective? Would significantly better performance be just slightly more expensive to implement? When dealing with performance, usability, reliability and so forth, we often end up in a difficult trade-off analysis. ...